HOW IT WORKS

A clear, simple process to get your property earning — go live in under 7 days.

Step 1 — Complete Your Online Onboarding

Our online onboarding collects everything we need to set your property up for success.
There’s important information to provide, so it takes a little time — but:

  • You can save and come back anytime
  • Everything is laid out clearly
  • You’re guided step-by-step
  • We’re here if you need help

Once completed, we take it from there.



Start online onboarding

Step 2 — Property Review & Setup Guidance

We review your property details and provide tailored advice on:

  • Layout & design
  • Furniture choices
  • Guest essentials
  • Small improvements that boost revenue
  • Photography recommendations

This ensures your property is set up to convert browsers into bookings.

Step 3 — Channel Setup & Optimisation 

We professionally set up and optimise your listings on:

  • Airbnb
  • Booking.com

Including:

  • Title & description optimisation
  • Amenity configuration
  • Pricing model fundamentals
  • Calendar structure
  • Competitor benchmarking


Step 4 — Channel Manager Setup

  • Setup of you on our Channel Manager
  • Unified calendar & inbox
  • Sync pricing and availability
  • Automation rules
  • Streamlined operations


Step 5 — Guest Communication Setup

Set up guest communication systems.


Includes:

  • Arrival instructions
  • Check-in templates
  • House rules
  • Guest guides

For Pro+ and Multi Pro+ this expands into a full communication strategy, taking calls, emails and SMS from your guests.

Step 6 — Dynamic Pricing & Revenue Strategy

All plans receive a pricing setup, including:

  • Dynamic pricing
  • Seasonal adjustments
  • Daily human review & fine-tuning
  • Event-driven pricing
  • Occupancy monitoring
  • Performance optimisation

This is how we achieve our 85% typical occupancy on standard Pro+ accounts.


Step 7 — Cleaning, Laundry & Maintenance Coordination

All clients receive guidance on sourcing cleaners, laundry providers and maintenance.

On Pro+ and Multi Pro+ we handle the full sourcing process for you.


All cleaning and laundry are:

  • Invoiced directly to you
  • Never marked up
  • Fully transparent

If you're in the Hull area, you can also use in-house Esteem Group cleaning and laundry.

Step 8 — Launch! Go Live in Under 7 Days

Once setup is complete:

  • Listings go live
  • Pricing strategy is active
  • Communication systems are ready
  • Cleaners are on standby
  • You’re open for bookings
  • Listing on our website initiated

All within 7 days of completing onboarding.

Step 9 — Full Management & Ongoing Support

Ongoing management includes:

  • Booking management
  • Calendar updates
  • Guest communication (depending on plan)
  • Listing optimisation
  • Performance monitoring
  • Full messaging frameworks
  • Channel Manager oversight
  • Dynamic pricing strategy
  • Better automation
  • Real-time insights
  • Cleaner & maintenance coordination
  • Direct booking management (no commission)
  • Step-by-step hosting support


Step 10 — Owner Portal Access 

You receive access to a full Owner Portal with:

  • Booking visibility
  • Revenue reports
  • Occupancy data
  • Downloadable performance insights
  • Calendar access
  • Analytics dashboards


Ready to Get Started?

Whether you choose Booking Pro+, Multi Pro+ or BNB Pro, you’ll receive friendly, reliable management backed by years of real hospitality experience.



Go live in under 7 days.

Start your online onboarding